Your success is the goal of every member of Brandeis University’s team. We have developed a multi-tiered support network that ensures a rich and rewarding experience:
The personalized attention from your instructors will engage and challenge you. They are also available to provide support and coaching at a personal level that is difficult to obtain anywhere else.
- Student Advisor
In order to support and encourage you through the entire program, your Academic Advisor acts as your personal advocate in the program. Academic Advisors are dedicated to your academic success and handle all of the little details so you can focus on the big picture – your degree.
- Enrollment Advisor
Your Enrollment Advisor can answer your questions about the program and the enrollment process and guide you through assembling a successful application. He or she then steers your application through the Enrollment Committee’s review process.
- Online Learning Team
To orient you to our online approach, our learning management system, and online learning techniques, our Distance Learning Team provides a non-credit orientation course available at the start of each term at no cost. The Distance Learning Team is available to address any questions or concerns that you may have about learning online at Brandeis.
- Technical Support Team
Many of our students learn during “off-hours,” so we provide extensive technical support to make your learning experience as easy and convenient as possible. With weekday, evening, and weekend hours provided through a centralized help desk, you will receive answers that resolve your hardware and software questions regardless of your technical skill.